Easily the best escape room experience I've had here in Phoenix! The reservation process was simple and the staff was amazing. We were quickly greeted when we entered and kept busy with some table top games while we waited for another couple. Before starting the adventure, there was a short three minute video to walk you through the process. They provided private lockers for our items and escorted us into our room. We opted for the Zombie room which has live actors bringing the whole experience to a next level! We had so much fun deciphering the clues and can't wait to return! They have three different rooms to choose with varying themes along with virtual reality headsets to try- check in on Yelp and get a free VR session!