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  • My husband and I went to go pick out an entertainment center for our house on July 23, 2016 at around 6pm and Tremaine helped us. He was super friendly and willing to help however possible. He was very personable and we were able to joke with him. He made sure we were paying the right price and helped us create the entertainment system exactly how we wanted and ever put it together on the computer for us. He was such an amazing employee. I hope his management sees this. The reason for one less star was because out of all the 50+ pieces we needed IKEA was out of one piece and we were told that they wouldn't have it in stock until Monday. I asked if we could get it shipped and they said they didn't do that unless we ordered and paid the shipping for it. I'm kind of pissed off because we live on the complete opposite side of town in Aliante and so were going to have to drive 30 minutes again to come back and get this one piece .... Disappointing that a company as big as IKEA doesn't offer that service when they are out of something. So one star deduction for inconvenience.
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