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  • Very clean facility! The front desk lady was super nice as was the X-ray technician. Unfortunately all the great customer service stopped as soon as P.A. Randall Sorrentino came in the room. My boyfriend, who never complains of pain, was experiencing back pain and this guy came in like a robot with his questions and didn't seem to have any compassion for the pain he was in. My boyfriend specifically told him he has previously been prescribed Flexorall and it wasn't helpful with the pain, so what did Randall prescribe...Flexorall!! He then went on to tell him to do some neck/back stretches but never gave him any examples that would help stretch the specific area of pain. Everyone but Randall was nice and compassionate. Randall needs to work on his active listening skills and bedside manner!
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