Very dumb business owners, I'm sorry to say.
I brought in a brand new suit that I had just bought (still had the tags on it when I brought it in) just to be pressed. When I came to pick up the suit, it had some sort of grease or pen marks on it. When I brought it to the owners attention he attempted to play dumb and act like it wasn't his fault. I asked him if he would attempt to clean it for free and he told me I would have to pay and began to argue with me.
What would have cost his business only a few dollars to attempt to make things right cost him a repeat client that would have spent more money with him, plus a bad review. Very dumb on their part!!!
If you do decide to come here... TAKE PICTURES OF YOUR ITEMS FIRST!