Usually I have no problem with this place, but the service this time around was just bad. After she took our order and brought us drinks, we never heard from our server again...For the rest of the night. I thought she just forgot about us, but we made eye contact a couple times and still nothing. After 45 minutes, another server finally brought us our food. After that, we never heard from anyone again. I decided to serve myself and got a menu from the front, more ketchup from another table, and napkins from the bathroom. Now that's just sad.
The bottom of the buns were so soggy they nearly disintegrated when I picked them up. This is probably because they were sitting out for 45 minutes. Besides that, food was good.