Called to get a quote on letter ballons and the guy who answer was very rude. Told me that i had to buy a weight for each letter balloon. Each letter balloon is 11.99 and i think he said each weight was 1.99 or 2.99 i dont remember. I asked him why cant he put all the lettered balloons on 1 weight its 5 letters only. I asked why does it even need to be on weights since what i need the balloons for is not to be weighted down on the floor. He told this store does not sell letter balloons without the weights. I said so i am buying extra 5 weights to basically just transport them from your store to my house how ridiculous is that. He said well thats what it is if i am not agreeable then they cant sell to me. I asked him why do you have such rules he said a customer bought letter ballons and walked out and the balloons floated away into the wires on the street and hydro had to come. So they dont sell it anymore without weights. Yes i understand that having weights to hold down the balloons is helpful for us to not lose our balloons but why do i have to buy a weight per letter. On top of that his attitude was horrible in conclusion i am willing to pay 12.99 at Party City per balloon (Party City said i only need to buy 1 weight from them if i choose to even buy a weight) than have to go to Balloons on Bloor for any of my future needs.