Well I must say I rarely write bad reviews as I rather focus on the positives BUT I will never come back to this place EVER. The customer service was terrible. First let me say I've tried many Brazilian steak houses and today's service was the first time I've experienced such a low level of service. Before even sitting down we sent our glasses back because the glasses were very dirty in which Waseem (our waiter) replied "is this not clean enough for you"? I laughed it off and kindly requested new glasses again. Secondly I wanted meat well done and well let's just say it was done very well smh. Fast forwarding past the first 30 minutes the same 4 meats kept coming around before we asked for the other selection of meats and the seafood to be brought to our table. Soon thereafter a plate of seafood came out and you can just look at the pictures yourself. Also we were charged $1 per person for water which is fine but it was just a refill of a bottle which was weird because again I've never experienced that. Ok I'm done ranting so let's leave this on a positive note. The grilled (or warmed) pineapple was very good and actually was the best part of the selection.