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  • Never ever will I come back here. Everyone here is so rude. Yesterday, I booked a afternoon reservation for today at 3:00pm. I found their number on their hotel website, 416 -971-9666. When I called, whoever received the call tell me that I called the wrong number, and asked me to call the tearoom. That's rude. Again, I can't find the tearoom number, so I called back hotel number, thank god this time they "kindly" transferred me to tearoom. I got confirmed that booked for time. I went there today, here is the worst part. When I do travel 35km to the hotel today, I was told that I wasn't book a reservation. I asked them to double checked, then they typed my phone number saying that I booked 27th, Jan. Lol! What the hell! That's no where near my reservation. Then they told me there is no way they can put me in. I was so angry and tell them that's not my mistake. But they don't care. I swear I will never ever go back here. So rude and disrespectful!
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