Read as a 2.5
The coffee is decent, but I'm very surprised it's not fair trade/organic. This is a big mistake on their part, as there are other cafes that are similar but faster and this could help them differentiate themselves. They also use individual serve Kraft honey, which I can't appreciate. Provide a bottle of some decent honey, please. The service is pretty good and everyone is kind enough, but it is excessively slow. I've watched the owners sitting down while the staff is bombarded and not jumping in to assist. The fresh boxes are pretty good, but a bit pricey for what they are. I really want to continue to support them because they are an independent business and have so much potential, but I think they need to seriously reevaluate their approach and practices.