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  • I have some positive feedback for this salon but the experience was mostly negative and I will not choose to return. Positives: They had availability and the technicians were friendly and pleasant. Jessica is very nice. Negative: 1) I was quoted one price on the phone, made an appointment and came in. I got the exact service done that I called to ask about pricing on and scheduled the appointment for, only to be charged more than what they told me. I did not get anything extra or other than what I called about. 2) this place is not clean. The floors and working spaces were dirty and there were nail clippings and cotton on the floor. 3) The nail polish selection is not great and all the sample nails in the back by the nail polish are mostly all cracked in half, damaged, or very old. They definitely need to update that. 4) all the gel nail polish bottles at the nail bar appear very old and have globs of nail polish on the outside of the bottles. 5) their basic pedicure is the mini pedicure that does not include a massage and costs the same as a basic pedicure including a massage in most other places in the area. My gel color came out nothing like on the sample nail - it came out straight black and it was supposed to be dark red. This is not the technicians fault however it is bad product the salon carries. Finally, the technician doing my full set messed up one of the nails after the color and top coat was put on. For some reason he went back in for a touch up after he put oil on my nails and painted another layer of clear on that one nail. It turned out matte. The rest of the nails are shiny and the one nails is completely flat/ matte. Overall not happy with the quality of the service and being quoted one price for a specific service, and they asked to pay more for nothing additional. No one likes that. I'll try one of the other 50+ nail salons in the Tempe Mesa area next.
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