I've been going here for a long time and the quality depends totally on how busy they are...if it's busy you might not get great service. I've had amazing manicures, pedicures, and gel done there...and they usually last a long time. (My pedi is in week 5 right now and my toes still look awesome!) I've also had some that were rushed and looked sub par when I left the shop. My advice is: make an appointment, tell them what you want, and if you're not happy tell them before you get out of the chair and get it fixed.