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  • I'm a frequent user of yelp; however, I don't post reviews unless I feel strongly about a place. After seeing Canchi M's review, I felt the need to correct or make comments to a few of his comments as I think a true yelper should so some homework or ask questions to the business before writing incorrect findings. I saw his review while I was there so I can investigate and properly comment. Let me begin by saying I love this place. Everyone who I bring here thanks me for doing so. Given the business is a family ran place, I don't think they advertise (a least I have never seen it)...but yet it's really happening. I always love places where the business is driven by word of mouth not marketing. Truely says a lot about the business. The place is very busy during the evenings on the weekends and some weekdays. But because the place is huge, it doesn't feel packed which is a huge plus. It's extremely relaxing and I can bring any one of my family and friends for a good quality time. As for Canchi's review... 1. The rooms in the back are dry sauna. Especially the cold room. The spot in the ceiling is not mold but a burnt spot in the wood (probably during their construction. My husband works in the construction business and looked very closely for me). Plus, it's been there since they opened years ago. 2. There are lockers for your boots. It's on the other side of the locker. Just ask! 3. People go to the spa to relax so when you go late in the evening, they do the courtesy dimming of the lights for guests in A FEW spots. 10PM sounds reasonable for the dimming. During the day, the place is bright. 4. Shower area is dim but no problem seeing anything. Personally, I don't want the shower to be too bright anyways. It feels more cosy since there's tubs I want to relax in. As for the sign, I was there with my mom when the Toronto Health came in (they were talking in the waiting area at the entrance) I heard the reasons. They were missing some safety bars, stickers in the tubs (?) and some minor things that are required. The men's side was already all resolved yesterday when I went yesterday. They said the women's side will be done this week. 5. Massage is amazing! Mr. Kim is great! It's hard to find a masseuse who puts effort and gives a strong massage. I used to go everywhere looking for a good massage. I've been to Scandinavian, Stillwater, Elm, Old Mill and some local massage places. I get one at least 2-3 times a week. Just couldn't find many people who puts good deep tissue. Many just rub oil and expect a good tip. But make sure you call before you get there (even a few hours) if you want a specific time. It's often all booked up especially on the weekends. Basically, this place is amazing. It only costs $20 so it's worth the money to try it out.
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