So let's just lay it out and list the good and the bad.
The good : waiter was nice but not very attentive. The burger was actually cooked the the requested temp. If u eat a lot of burgers you know how hard this is to achieve.
The bad: the food! Other then being cooked properly the burger had no flavor. No seasoning or char at all, would almost seem like it was steamed. My wife got the steak sandwich and said it was not good. In addition both the fries and chips were greasy and soggy. I was really disappointed and angry because I asked the wife to give up the always amazing Trattoria Reggiano to eat here. Lesson learned the hard way sadly.