While we were happy with the end result of the build the options were limited but they did manage to work with us on a few things. The real problem wasn't so much with the builders but the TBI lender they are affiliated with. They had 6 months to help us secure a loan. We were rushed into doing our walk throughs in April and it is now June and still haven't closed. They have chosen a lender Wellsfargo that seems to be in the business of not giving loans. I blame TBI for not preunderwriting our loan and getting everything in place. They seem to have zero clout with their lender and don't have any interest in going to bat for you. There is not sense of urgency and we have been lied to every step of the way. My reccomendation is to get your own financing. They are horrible to deal with. We were scheduled to close 6 weeks ago and have just had to switch to a private lender since they continued to string us along.The stress has been incredible.On the quality of workmanship I would give a 5 start rating, The options three stars and the TBI lender zero stars.