I have had a appointment for 2-3 months for a follow up with a sinus infection called to check on appointment to find out that Dr Duggel was no longer there and that he no longer takes my insurance. No call no text no communication from the office period. I am waiting to have a procedure from the specialist but had to be cleared by Dr Duggel now I have to find another Dr . This is not the 1st bad experience that I have had with HCP this group in a joke. No customer service & very unprofessional. I have tried 2 HCP locations Lake Mead office & now the W Charleton. You will not see me again & I will make sure to tell all my family & friends to stay away from ANY Health Care Partners offices.