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| - --Rant---
Let me preface this review with the following statement; My rating and overall sentiment is in aggregate of three (3) different occasions, all of which happened around/about Thanksgiving of the last three years.
Let's start with the food...The food is definitely memorable, whether it's that ultra soft Sea Bass to their excellent Tomahawk Steak, if you want excellent food at a fancy-restaurant-reasonable price, this place is your JAM~! And that Lobster Bisque...heavenly. I've also had their prime rib, salmon and several appetizers. ALL are high quality w.r.t. preparation and taste, all moderate to large portions depending on what you order (that Tomahawk doh...damn... Couldn't finish! I'm a wuss...had to tap out...and I NEVER tap out on a good steak...). This sentiment reflects my first and third occasion with this establishment
Service...well last time I was waiting around for about 15 mins or so for my waiter and they just never came? Considering that the section I was in was mostly empty, I found this to be unacceptable. A complaint to the manager wounded up with the server finally coming by, the Manager himself taking time to refill my water and to check on me multiple times throughout the meal, and what seemed to be extra attention from a couple of bus folks. A lot of high quality service despite having to complain. Nonetheless I appreciated the manager's time and attention. I know he must have been busy and to have spent so much time ensuring my service was top-notch says a lot about his dedication to providing an excellent experience for the customer.
All things great so far yes? Yes...except that 2nd occasion when ended I up with a rather SEVERE case of food poisoning. URG. I was bedridden for two days out of my entire 6 day stay at the hotel. I couldn't MOVE for the first of those two days. Extremely miserable experience. I don't remember exactly what I ate, I just remember puking it all up after dinner and passing out in the bathtub, hot water spraying down on me, trying not to gag/hack. Yeah that wasn't a fun night at all....
I mentioned that this last dining experience with them. It had been about a year so I figure I'd give them another chance to earn their way back from ZERO stars and no review. At least now they get 3!!!
---Overall---
Service: B-. A reflection of the service really, NOT the management. Management was GREAT! Alas, Service is Service and the manager spent more time tending to me than my waiter....
Food: A. Having to tap out to the Tomahawk Bone In ... Excellent
Atmosphere: A. Clean, modern, dimly lit atmosphere; very nice w.r.t. intimate dinner experience.
Value: C. Still difficult to get over the whole severe food poisoning incident last year~
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