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  • We arrived at the Dunhill from the airport at crazy-o-clock, east coast time (that's midnight, ya'll). The staff were impressively attentive, held the door for me, helped us into our room, when there was a key mixup (the key to our door did not work) they quickly assisted us. The interior of the Dunhill is elegant and well-appointed. The interior bar stays open late, so if you don't feel like freezing your tail off (it was twenty degrees the night we stayed over) you can warm yourself with a bourbon in the lobby. The oldest hotel in Charlotte feels old in a good way - it's not outdated or dirty or sketchy or infested with anything but good cheer and southern charm. The staff is amazing - really amazing and helpful, even for the late arrivals. This was so refreshing after a very long day of multiple flight connections and shoddy treatment by surly American Airlines staff. The price was very reasonable - less than $90 (online special) for one of the nights near Thanksgiving. The location is perfect should you wish to explore downtown Charlotte - you are smack dab in the heart of things, close to bars, restaurants, and coffeeshops, but far away enough that the noise of the grittier downtown nightclub scene doesn't infringe on your sleeping experience. So why the three stars? The bed in our room was the most uncomfortable bed I have ever encountered in my life. There was a really deep pit in the very middle that kept my husband and I awake all night as we kept fighting our way out of the sunken pit and over to the edge. There was no relief. We both have bad backs - I'm actually in physical therapy for mine - and the bed really set our trip off badly, as it re-injured my fragile muscles and caused me to be in pain for the week of Thanksgiving. My husband ended up sleeping on the floor. If the bed had been even remotely comfortable this would be a five-star hotel.
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