We ended up leasing a car here but I would never do business with them again. I believe their motto is "The customer is never right". We had 2 salespeople so you would've thought the service would've been better but it was worse. We waited several weeks for an item that we thought was ordered but never was. We were also supposed to get a second key and we didn't until we requested it twice. Apparentely no one ever ordered it again. Then when I went to pick up the items, I was told everything would be at the front desk. Again, it never was. It seems like they take their commission and run. They forget about follow-through customer service. Then the guy that does all the finance has no personality whatsoever. We have a wonderful car now but what a disappointment with this place.