Went in to Immortal with my sister yesterday when she wanted to get a piercing. The guys were really nice. And I think considering she was a little nervous, the chatting helped her to calm down a bit. Also, when she was feeling a little faint after the piercing was done, I believe it was Morgan, was really great about taking the time to make sure she felt fine again before we left. Overall, a nice, easy, and almost pain-free experience ;)