This place reminds me of being in Europe, in the best way possible. Delicious coffee, great atmosphere, and they have Cleveland Bagels... The staff is friendly, but it does have a more upscale, fancy feel to the beverage menu, so it might be a little intimidating, if you're just looking for a plain cup of joe. Go with a bigger size too, because drinks aren't the typical American super-sized. Such a wonderful local gem.