I called in a take-out order yesterday and was told it would be 15-20 min. I waited for over 30 minutes. When I got home, I realized that the veggie burger that I ordered looked more like a slider, it was as small as the lid on the salad dressing container! Also, there was nothing else in the bun, only the small patty. It was very dry and bland. I called to let the manager know, and heard back a few days later with an apology and a credit. I'm going to give it another try, but probably dine in!