I have been with Eric James for many years. The office personnel is the main reason why I have and will be loyal to him and State Farm Insurance Company. They take care of all of my personal and business insurance needs with urgency, even when I make last minutes changes to policies. Luz has been my go to person. She is on top of it and I truly appreciate all the work she does for me. You could not ask for a better group of people and company to work with.