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  • Growing up in Southern California, Flame Broiler has always been a staple and when I saw that a new one was opening up in North Phoenix I was ecstatic. I went in the day it opened(and I know grand openings can be a bit nerve racking for new businesses) and was happy to see the same, if not better menu than I grew up with. The ordering style is also like chipotle, like you see your food in front of you. I ordered a half and half bowl and the food did not disappoint, however when I was ordering the lady looked at me confused, like she didn't know that it was on the menu or was confused. Also, for like 70% of my order the manager/supervisor was hovering over the employee putting my food into the bowl and he was micromanaging, like he didn't trust his employees and it made me feel very uncomfortable and I left feeling like I was a nuisance. Because he wasn't training them, it was almost like he was frustrated and lecturing them, which you do not do in front of your customers . So I can only hope that those who are managing these employees begin to trust them more and utilize constructive means of assisting them.
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