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  • I recently purchased my first road bike from Bike Line and if I could give them 6 stars, I would. I have ridden mountain bikes for my whole life but decided earlier this year that a road bike might better fit my needs. I knew this would be a big purchase for me so it was something that I really took my time with. I visited many different stores in the Charlotte area and tested lots of different brands of bikes before I ended up purchasing a Trek from Bike Line. I really cannot say enough good things about the experience I had at this store, specifically working with Mark. The first time I ever came into the store, I was not quite ready to start test riding bikes yet. He still spent over 30 minutes just talking to me about the different road bikes they carry and which ones would fit what I was looking for. I really appreciated this because some other local stores were not as helpful. Throughout the next few weeks, I stopped by Bike Line several times to test out a few bikes as I narrowed down my search. Mark was patient with me as I was trying to figure out what I wanted. I really felt like he ultimately wanted me to find something I was going to love. I finally decided on a bike this past week and he spent over 2 hours helping me pick out accessories, pedals, and shoes, and learning how to clip in and out on their trainer. I love my bike and I appreciate how helpful everyone in Bike Line was to me. I would highly recommend the store to anyone!
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