My first review although true was unfortunately filtered so if you would like to see it please read the filtered reviews. I also wanted to update my experiences. Although everything that I said in my original review is true, the customer service has become a bit better. I also noticed that things have been in stock more often. In the past month or two new managers have been running the store and that may be the reason why. It's not where it needs to be yet, but headed in the right direction.