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  • The check out clerk was more interested in her iPhone than providing customer service and had a terrible attitude. The car we were given had smelled like vomit and had dried vomit all over the gear shift. Fruit had been left to rot in the glove compartment. There was a cleaning checklist hanging from the rear view mirror signed by 2 associates. Not sure what they cleaned, but it wasn't the car; probably their iPhone screens. Edit 5/2/2017 The day I picked up the car, I called the customer service hotline with my concerns. I was told by the representative that I would receive a call from the regional manager. I never received that call; instead I was contacted several days later by the branch manager. I spoke to the branch manager around 2 weeks ago. He was more concerned with the checkout clerk's performance than the biohazard that was left in the car. I was told I would get a partial refund. Well, it's been two weeks and I have not received it. Honestly, not getting a full refund is ridiculous. I took a video of the state of the car right before I called the customer service hotline, and I've attached it below. https://youtu.be/ZVE4jb7vhr
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