For $20 you get your nails trimmed and painted- nothing else... I would be fine with that, I don't need a massage. I just would like my nails nicely shaped and painted. Simple... but I guess not here. The technician put no effort into shaping my nails and acted totally annoyed when I asked for them to be shorter. I did ask for filing, but she barely touched my nail... maybe 1 stroke per nail... then the paint job looks like something a 5 year old would do. Sadly disappointed.... the only reason for two stars is that the guy that schedules the appointments and checks you out was very polite and professional... nice salon but not impressed with the technician I had... I wouldn't know her name because she didn't introduce herself.