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| - I grabbed the online coupon for a full body exfoliation along with infrared sauna and t-zone vibration. I'm glad I had a deal because there is no way I would have paid full price for any of these services at this spa.
I went to sessions from January through April. My first impression was of a very basic facility, trying hard to do better. There was the ubiquitous Buddha statue in front with the regular muzak; the entrance was messy and shared the room with the front desk and the mani-pedi stations - a bit awkward for those trying to get a relaxing experience. On various visits I saw towels left around the procedure rooms, I put my bag down on a small table that had oil spilled on it that wasn't cleaned up, and lots of dust (especially in the room they put me in for the t-zone vibrator, which I decided afterwards to never use again). Their layout improved over the few months, such as rearranging and cleaning up the entrance, and they gained an extra sauna (I'm sure the capital offered from the coupons helped), so that made getting appointments easier.
While the staff was kind, the services they offered were not of great quality. The exfoliation felt alright, but it was quick as they tried to rush me through that session (despite me being on time) to the infrared. The massage was also in an open space, not very private. On my second visit for the sauna, I was shocked when the person who I've assumed is the manager, asked me if I had brought a towel - she said they didn't have many (hello - aren't you a spa?) and encouraged their clients to bring their own; thankfully, they didn't ask me on my subsequent visits because there's no way I'm dragging my own towel around. On one visit, the manager had an argument with one of the staff in front of me at the entrance. On my third visit, they never offered me tea or water as they had at other times. When times were busy, I noticed that communication between the staff was a bit disorganized.
This is a so-so sub-par place - if you want proper, professional services, you might as well pay the same price elsewhere.
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