Thank goodness for Yelp. I read the location was not idea but once you're past that, the restaurant is inviting. This was true to the tenth power! In any case, once we got in, it was not crowded on this weeknight. Service was immediate. The menu is varied with explanations to guide you. The steam rolls were scrumptious. For some reason, we all had rice dishes. I kept it simple and ordered the pineapple fried rice. It was good but did not have a whole lot of flavor. The presentation was fabulous! Service follow-up was not up to par as I had to go get the waitress on a couple occasions. However, given the large variety of items on the menu, I will visit Ben Thanh again to try something truly authentic.