About: http://data.yelp.com/Review/id/u3G8Ck2N1QZ9khrs3xBMPw

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About: http://data.yelp.com/Review/id/u3G8Ck2N1QZ9khrs3xBMPw Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-12-23 00:00:00 (xsd:dateTime)
itemReviewed	Sisley Hyundai
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	I largely agreed with the Rae's comments about the service department at this dealership. The sales person seemed to be very knowledgeable and friendly, which was the reason we decided to take our vehicle to be serviced there, little did we know that the service department operates under a completely different set of standards. First you have to pre-pay for parts prior to scheduling an appointment-they don't tell you this-we found out by accident. Secondly you need to know about cars and if there are any recalls-they will not inform you nor will they organize any replacement parts or reimbursements of any recall work-you must do your own due diligence or be caught paying for a repair that should be covered by warranty or recall or more importantly what needs to be fixed right away due to safety concerns-they will not tell you this either! Thirdly-if your appointment is scheduled for the morning, do not expect that your car will be ready by closing-they do not have loaners nor do they respect your time-we had our car there ENTIRE day only to be told that it was not fixed and would need to return it the next day, they were not concerned that we had to significantly jiggle our day to accommodate this repair-BTW the repairs were not extensive and any reasonable mechanic would have only needed 3-4 hours to work on it! Fourth-There is no one to address any concerns-asked to speak to someone and was forwarded to someone named "Paul" I left several messages that were never returned. I asked for an email, after putting my concerns in writing via an email messages, discovered that it bounced back as undeliverable-the email they provided me was no good. To date no one has contacted me to discuss my concerns-a huge indication that they just don't care. In short, if you are ok with inflated prices (which I would not mind if they had treated me with an once of respect) and are very car savvy and know exactly what your car needs and what the recent recalls are and are either retired or have a ton of time to waste-then this is not the place to take your car-the search for a good mechanic continues.....YIKES!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Denise

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