I was really impressed with this place. It's right around the corner, which means I can pop over any time I need a new pair of shoes, and I received awesome service the day I went.
I was shopping around for a new shoe... I've tried a few pairs over the past year but hadn't found anything I really liked. I was the only customer in the store, and the sales guy put me on the treadmill and did a quick gait analysis, which was very helpful. He trotted out a whole line of shoes for my footstrike and encouraged me to take them out for a run on the pavement since I'm mostly an outdoor runner. I ended up finding a great shoe (Asics Gel Lendrem 6) and have loved running in it for the past few weeks.
The prices seem a little more than I would pay online or at a larger retailer, but I think it's worth it for the service. After all, now that I've found a shoe I really like, I can just order it online from now on.