I ordered my daughter's Disney Frozen themed 6"cake and cupcakes totaling $250. I provided pictures and ideas to the owner and thought they would come up with a great cake using no fondant. When I picked up the cake, I was extremely disappointed so much so I broke down crying in the car on the way to the birthday party. The cake was so plain that I could not believe I spent the amount of money for what I got. The top of the cake had white frosting, white snowflakes, the #4 in white and white Olaf (it looked like a blizzard). They could have used a little more creativity or how about color!!! The Elsa and Anna picture was cute but It was so small and bordered with more white frosting. The only blue was around the cake itself. The cupcakes were alright but no flavor. I asked for them to be mixed with blue and white to have the "Frozen" colors with raspberry filling but it was plain vanilla and 1/3 rd of them were tossed out at the party with only a bite.
The husband of the owner called me after I left the store reassuring me his wife would call me on Monday and make things right even though they could not fix the cake on the day of the party. I was willing to wait for the owner to call and make things right prior to writing a review because not for nothing mistakes do happen even on special occasions but obviously they just don't care it's all about the money for them not the quality.