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  • If you appreciate good and prompt service, you should not eat here. I struggled quite a bit on what to write with this review or where to start. I came with 4 other friends after reading other Yelp reviews and expecting a great experience. When we walked in, we were told there was a large wait time (about 30 minutes). My friend's name was written down on the waiting list. A table was not ready for about 45 minutes. I didn't think this was a big deal because restaurant staff cannot force other diners to finish their food quickly and free up tables. While we were waiting for a table, one of my friends was given a menu. A member of the staff then seated us, but no one came to give us more menus. The table we were seated at was not set up for diners. We were not given utensils or napkins. We were simply given cups for water, and no one came to fill up water for a while. We had to summon a member of the service staff just to put in our order for food. Even after the appetizer (Paneer Chili) was served, they did not notice that we did not have utensils. We had to ask. It took forever for our food to be served. Finally, one of my friends had to get the attention of staff to get our food. After we were done with our food, getting the bill also required calling the staff again. It seems that service here has a long way to go. We noticed some other customers were also dealing with terrible service. Even though the food was decent, for which I have given two stars. It isn't really comparable to what you what get at Oak Tree Road or Devon Avenue. But it's perhaps the best in Champaign. I really want to support businesses like Kohinoor, but it seems like there were too many things that went wrong during our experience there.
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