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  • The phone rings but I can't hear... Okay my grandkids must have reset something so off to Verizon I go . The assistant tells me my earphone plug is corroded with some sort of crunchy chip and here are my options: *take the phone to a fix it shop or *use your warranty and pay the $200 deductible REALLY! I should go 15 miles to a fix it shop Thank goodness I took option 1. LIsa the manager/ owner/ employee was fabulous. With a little tweek here and a tweek there my voice was heard and the earphone mode no longer existed. Friendly, informative and by no means money hungry. My wallet never left my purse. Thank you Lisa and it was my pleasure to drive the 15 miles to learn of : UBREAKIFIX 2501 W Happy Valley Rd Phoenix, AZ 623-444-4469
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