Burgatory is an awesome, solid restaurant that I'd consider a perfect blend of "safe" in that they have thick, juicy delicious burgers that are predictable (yet creative), you have control over what you order, and you get tons of food for your buck!
Who should visit with me? Bring the whole gang. We had a group of 6 people and it was perfect for sharing ideas on burger creations!
Favorite thing about this place: My favorite thing is that I have the ultimate control over my burger. I also love the shakes - they will blow you away!
I'd love it more if: I'd really love if they had more descriptions somewhere on what all the rubs and sauce choices are for the burger building. I had to ask and he ran through all them - but all I needed really was a few short words of description on the menu to take care of that so as not to delay my whole party while ordering!
Ambience/Location: Lovely. Awesome, consistent branding throughout the locations makes it feel like you're at home when you come there. (Although it's the whole purgatory heaven/hell theme). Somehow it feels like home (since I don't like in Pittsburgh anymore, it's a welcome sight!)
Service: Very good. Server was super attentive and helpful. We sat for a while and could have used more drink refills on our waters, but he kinda gave up on us since they got a little busier. No problem - we could have asked.
Tips:
1) You can get alcoholic shakes without the alcohol!
2) Try a weird rub that you wouldn't normally try - it doesn't make a huge difference, and may open you up to something new!
3) Exchange your chips for some greens - it's worth it. You won't be hungry, I promise! Seriously, I'm always SO full when I leave here.
Recommended Dish: Choco Taco shake with no alcohol!