I'm not a huge chipotle fan to start off with. When we do come here I normally get a carnitas quesadilla. I've never been to this location before and after today I'll never come back!
I ordered a chicken quesadilla and they said they'd bring it on t to our table. After waiting....and waiting....I finally walked up to the counter to check on what is seriously taking so long. They weren't busy, no lines...it's a tortilla, cheese and shocked that you're warming up! They guy at the counter forgot about it so it was burnt. He says "it's a little burnt, did you still want it?" Seriously? Why yes, I'd like to waste my money on burnt food! I told him no, I didn't want it. My boyfriend was waiting to eat his food until I got mine. I told the guy "we've been waiting and I'd like them to make a new one".
After waiting (again) we had to go back up to the counter to see if it was ready.
Apparently I wasn't the only person having a bad experience here today. Out of the three occupied tables (including us), there was another lady complaining about her food as well.
Good job chipotle!