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| - It has been years since I have been in here. Much of Madison raves about Oakcrest Tavern. I was driving by, it was lunch, there was a snowstorm, work is slow, what the heck - I'll go to a tavern for lunch and have a burger.
Not impressed. Not one person acknowledged me upon entry, or leaving. The waitress took her sweet time getting to my table. The "expediter" brought my burger but not the fries. That is o.k., but when I asked he sounded a bit annoyed and answered "they're coming". The guy cooking has absolutely no enjoyment for his job. It was a sad display, and since the kitchen cooking happens where you can see him, turn it on man, make it look like you want to be there.
What I mean, I wait on people. I have a service industry job and have to acknowledge and greet customers. I also have to sell them stuff. My stuff is not in such high demand that I can ignore my customer. I judge, as do my customers, on how they feel when they come in a place.
I don't care if it's old, dated decor. It doesn't do much to my impression to know their meat is ground daily and from the butcher across the street. Your place brought no enjoyment to that burger or anything else of my lunch respite.
I'll stick with the Village Green in Middleton. At least I get a greeting from the brothers who own it, and I'm not even a regular patron.
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