I was a little suspect about trying this place given a few of the reviews but was I ever glad I gave Vinyl Pi a shot! Since the majority of the negative reviews talked about service issues, I will start there. We had great service. Very attentive, proud to work there, knew the menu well. No issues whatsoever.
In terms of food, even though it's kind of a pizza place mainly, we didn't order pizza on this trip. But... We did see a number of pizzas come to surrounding tables. They looked good and what was also good were the comments overheard from the people eating. We are committed to pizza on our next visit.
We got the fritto misto as an app and for the first time in a good while, enjoyed tender, non-overcooked and rubbery calamari. I had a Philly cheesesteak with Whiz. It was delicious with special props to the good bread on which it came. My wife had the Joplin pasta and enjoyed it as well. The only thing I ate that I wouldn't order again was my side of potato salad.
We will be back and now that I'm writing this review in the morning and am hungry, it may be for dinner tonight!