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| - We made Mother's Day reservations hoping to find our "new" spot for celebrations. We won't be returning. Even "with" reservations, we waited 20 minutes for our table. I gave them two stars because today is Mother's Day and they were understandably busy. However, Mother's Day isn't a surprise (it happens every year, folks) and the entire experience here had the frantic energy of survival mode. Poor planning, poor training and poor service.
Once we were seated, our main server was friendly but couldn't answer one, not one, of the questions we had. I asked if there were any noodles or high carb items in the shrimp scampi and was told there were 'noodle things' in the dish, but he wasn't sure what they were. He did the right thing and went to ask. The 'noodle things' in the dish were actually spiralized zucchini. I appreciate the low-carb option, but that should have been a question "easily" answered by someone with a modicum of experience at this restaurant. Truly, it seems if they hired inexperienced staff members just to cover this day and forgot to train them. We waited an hour and 10 minutes for our food and it was "okay." During the wait, no one checked on us. No one updated us on the ridiculous wait. I would have been much more patient had anyone just acknowledged the situation.
The salmon dish I ordered typically comes with potatoes. I asked to sub out for double veggies. I should have asked for quadruple veggies. The sub out for double veggies was SIX asparagus spears. Six. Sooo...your standard veggie amount is 3 spears. Skimpy and a poor value for the price.
Our drinks were gone a few times and when a different person came around to fill them, she was more than comfortable reaching directly "over" a plate to reach the glass. Without so much as a, "pardon my reach," as she nearly brushed her wrist and forearm across our meals. I tried to watch for her arrival and bring the glasses to her to spare her future reaching episodes.
The meal ended with a different person bringing around a tray of shot-glass size desserts. The hand-held flashlight highlighted each option and I thought the presentation was a clever way to show off a 3D menu of the dessert options. I didn't realize the miniature samples were *actually* the desserts. I thought given our extraordinarily long weight, the desserts would have been included, but I was wrong. The dessert "samples" were actually $3.00 each.
I so wanted this place to be amazing, especially since it's within 200 yards of quality powerhouses such as Capital Grille. We won't be back.
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