rev:text
| - Panera Bread ah yes, a wonderful modern day fast food café. Well I do happen to enjoy Panera Bread although it is an ironic modern depiction of what a Café is. They have some pretty tasty almost-homemade soups and sandwiches and some fantastic coffee. A nice bakery to keep your sweet tooth satisfied and your belly full. More specifically though. I despise this location.
I have been to this location a bunch of times (over 20 at least) and every time I go it seems the same kind of disappointing experience. A couple examples:
First of all the first time I went here in my life I was still in high school and was here just doing some homework. Not one single table was clean so I cleaned it myself. I went to the front and ordered some soup, a coffee, and a water and got to work on some un-important English paper that I would never remember. The second I opened my laptop to start working, an employee comes over and very rudely says "how old are you? you can't sit here all night doing homework." Keep in mind I had only a few sips from my soup and coffee when she arrived in front of me.
I look up and say excuse me? So she repeats herself. I said well I am a paying customer and you have free wifi, so if people are welcome to use free wifi and you have coffee and a bakery, what kind of place is this? She proceeded to say that they were a Fast-food Restaurant and that she didn't want to get stuck there after her shift to clean my table. I told her not one of these tables were cleaned when I sat down. She grunted and said "yeah right" and trotted away. So, having felt extremely disrespected; packed up my laptop and homework, left my full cup of coffee along with the water and full bowl of soup and walked to the front cash register where her, and her manager were standing. As I walk up I even hear her bitching to her manager about me sitting and doing homework.
She notices me out of the corner of her eye and immediately stops talking and walks into the back. So I say, "too late". I tell the manager I want my money back for what she had just said to me while I was sitting down. I said I did not feel welcome and would like to take my money elsewhere. The manager agreed but only because I had walked up on them talking about me. I got my money back and said I left my entire meal at my table and left. I couldn't believe it.
Quickly 2 others, one for some reason one of the booths was just missing an entire bench. so their replacement was a random chair which I will try to put in the pictures section of this location. Also I just went here today and ordered and just got a very "hurry up so I can do nothing" response. No thank you just here is your change and move on.
Again I love Panera but this location is just awful, over crowded, rude employees, and just a lack of convenience to customers (i.e. fixing a booth, cleaning tables, etc.)
|