I am an east-coast Dunkin Donuts girl born and raised. I love my D&D, but the operations here in AZ leave a lot to be desired. I don't know if its the "laid-back" attitude of AZ, but generally there is always a line in this store, they rarely open the 2 registers they have and people are yelling over a glass partition if they can get you coffee. I visit this store regularly because it's right around the corner from my house. It's always loaded with kids and families on the weekends letting their 5 kids each choose their own donuts like they are selecting their future house (seriously, its sugar, fat and carbs). I don't know why it's so hard to have 2 people run the register and have "coffee-runners" and "donut-gatherers" to make this a more efficient operation. I come here because I love the coffee - sometimes it's such a hassle that I go to McDonald's and get my coffee there instead.