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  • Steam room is not working, when I make reservation no spa staff notice me their steam room is not working, even the spa staff walk me a tour, he shows me the steam room and he didn't mention it's not working. When I paid full price for a massage and spa and want to relax in the steam room, it's not working!! I am very disappointed, this is how the award wining spa service? I hope this review will bring top management attention. I have stay at the hotel Mandalay bay for 4 nights, everything is fine for the hotel but Spa!!!
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