This is the VERY BEST customer service I have ever received! From the online level-of-service options with no hidden costs, to the efficient & effective service, Splish Splash could be charging so much more! In addition to the expected "regular" service, Our tech identified a potentially expense filter problem and with his expertise, all it costs us was a washer! Letting us know the basket was cracked and getting it replaced (again a nominal charge) cleaned up the pool surface almost immediately! If you want personal, high-quality pool service at a reasonable charge, Splish Splash is a premier pool service company!