Manger was rude and had first refused to remake my order. I had place an order for the first time 3weeks ago, they messed up my pizza I believe I received somebody's else's pizza. I had originally ordered a margarita pizza and a pepperoni with 2 salads. When I got my order I had called right away and expressed my concerns letting them know my pizza was wrong, cold and missing cheese. They said they will remake it next time and had involved a manager and they took my name down. To my surprise today I called today to place my order and to go pick it up myself. I spoke to the manager I believe her name was Jennifer she was rude and said they never had a record of what had happend even though I gave her name and time and day of when I had originally placed my order she didn't want to replace my order we were going back and forth for 10 mins and I told her this is my first time you guys promised to fix it and instead I'm getting the runaround. Finally she agreed to replace it after how upset I was. I got there assuming I was getting what I paid for 2 pizzas and 2 salads and she told me sorry you didn't ask for the salads it's common sence i kept saying I paid a high end price to get what I pay for instead the whole experience was terrible. I will not use humble pie or refer them to my business associates. All I asked was my order to be fixed and for me to pick it up it was very simple task and could avoid losing a customer.