Service at Hugo's was the best we've ever had (hence the 5 stars). My husband and I are foodies and love to try new places - high and low-end - and Hugo's takes the cake for the best service anywhere. We dined in on a short trip to Vegas after reading great reviews. The menu is pricy but so much is included. A $53 filet also comes with mashed potatoes, vegetables, bread, salad, and sorbet in between. This is a steal in an expensive town like Las Vegas. The salad is prepared table-side, which is a very cool experience! I'd recommend their house orange vinaigrette. We were served by Carlos and Victor - great guys with lovely personalities and an unparalleled dedication to Hugo's patrons.
The food I'd rank a 4.5, just because we've had slightly better steak in our hometown of Houston. The lobster bisque is to die for.
Overall, fabulous fabulous place with an excellent atmosphere, interesting history, exceptional service, and delicious food. Enjoy!