This is pretty funny - so I reviewed this place back in 2010 and an ex-employee (the guy who I placed the review about) commented on my review which I refuse to post. But in a nutshell he said if I didn't get caramel in my drink then I probably didn't need it any way? Hahaha! Why would they have a caramel frap without the caramel? Wouldn't I order something else? I mean I know I don't "need" caramel in my drink but that's the purpose of ordering a caramel frap. Wow! Maybe that's the reason he no longer works there? If you work at place where the recipe calls for sugar then it's probably best that you put sugar in the recipe.
Oh and he also said that Arizona doesn't move 100 mph like California. I don't understand what that has to do with making my drink? I was the only one there waiting on a drink - he had no other orders, so it takes longer than 15 minutes to make an incorrect frap? Any way....