Okay so up til today, I'd have to say I liked this place...sometimes over Ross J's Aloha Grill...There. .. I said it. The reason? Well I really do love the Korean Chicken Teriyaki bowl at Ross J's...its only $3.50 plus they give you extra sauce if you ask...free of charge... I alternate between this and the Aloha Kitchen's Chicken Teriyaki bowl for several of the following reasons:
1)The sauce at Ross J's is a bit on the salty side...AK has sweeter sauce.
2) I get really good service at AK and when i study at UNLV=convenience
3) The portions have been more than adequate..(The chicken rice bowl as well as the Local plate)
Why they now down to 2 star rather than 4.5 star in my book ? ..
Local plate no longer comes with RICE! WTH? They were really nice and just offered the rice after I made it a point to pay for a side portion of the rice so that was cool of them. But i was quite taken back by their explanation of why this place no longer adds the rice in this $7.59 combination plate ( The menu says that all combos are served with rice and mac salad) "We don't add the rice anymore because we put rice in the musubi!" Okay..first of all...if you are going to offer spam musubi..it comes with rice on its own...it isn't good business to try to skim customers out of clearly what was printed on all the menus. You don't advertise a plate with spam masubi and give customers the spam and tell them to pay extra for the rice do you? Vice versa...you shouldn't sell something with spam musubi and say that the rice is now counted as part of a dish and the portion of the rice that has always been included with it is no longer included! The employee was nice and told me that she has told management to change it on the menu...Problem is the rationale for excluding the rice now is irrational.
I have always been happy with paying the extra 50 cents for extra sauce (although Ross J's never charged) because i liked it so much and i wanted to support the business. But after today, i feel disappointed with this place...
Lastly, I ordered Mixed vegetables for a friend...opened the container and was really disappointed by their version of the mixed vegetables. There was only cabbage and a few strands of onion...($1.99 for mixed veggies). I think if you were going to charge this price..at least add a few for types of veggies..broccoli, bean sprouts ...carrots..something..not just plain cabbage that costs pennies on the dollar..
If you are in the area, like this sort of Hawaiian food ...the portion is okay...decent flavor & its still way better than L&L. Unfortunately I don't like how this place does business. Ross J's=You are still my #1 favorite..
Thumbs down...