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  • I used Family movers once for myself & for my Brother. They did a great job so I called them again to move my stuff from one storage unit to another storage unit. Was told they would call me at least 15 mins before they got there which was 9:00 am. I called them to find out where they were at 9:33 am. Was told they were there at 9:00 but the 2 moving guys didn't have my correct phone number. Why didn't they call the office for my number??? They wanted to charge me from 9:00 am & here it is almost 10:00 by the time my husband got there. Then the drivers got into a fight with my husband about the 9:00 start time when I just got off the phone with Lauren & we agreed to the start time of 9:30 am. So my husband calls the office & they hung up on him & the drivers left. He tried to call them back but they will not take his calls. VERY UNPROFESSIONAL COMPANY. Will not recommend them to anyone. Good thing another moving Company was available today at 12:00 pm & only charges $89.00 an hr for 2 men VS Family Movers who charge $100.00 for the same. Horrible Company to do business with. Excuse me you went to my Storage 1/ 30/18 which was full of boxes. To move to another storage unit. Your so full of LIES. My Husband told your movers that if they couldn't do the job we would find another mover which we did.
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