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  • Worst customer service I have ever experienced in a UPS store. I stood for a couple minutes while the employee was doing something behind the counter, I know she knew I was there an she didn't even say anything like " I'll be right with you". When she finally came over, I told her I needed to purchase a box & tape and I would pack it myself instead of paying $20 extra for her to pack it, so I packed up the box and she immediately says to me "um I can't send it like this, you purchased too big of a box" and starts tearing the tape off. Uh ok!? Sorry! I'm not a ups employee, so I don't know ups laws. In the meantime, she is having an argument with her daughter in front of me which was very awkward and unprofessional. Way too many ups stores around to give this location my business. If the store owner reads this, you should really step up the level of courtesy and professionalism of your employees. You lost a customer.
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