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| - My trip to Burgatory got off on a bad start because we were given a 45-60 minutes wait for a table on a Monday night. And once you're way out in Timbuktu (the Water Works), it's not like you're going to change your mind and hop back in the car, so we wandered the soulless shopping plaza for at least 45 minutes before being given a table.
I understand a wait on a Friday or Saturday night, but on a Monday night? This place is clearly too popular for its own good. And needless to say, my stomach was growling with sky-high expectations by the time we sat down.
I love that the restaurant attempts to simplify the meat-ordering by asking you what color you want your meat to be (red, pink, slightly pink). But when I ask for pink, and I get brown, it's a lot worse than a misunderstanding of what "medium-rare" means. And that's my biggest gripe. Everyone at the table asked for different colors, and we all wound up with the same blah brown.
Aside from the actual burger cooked level, the shakes were lovely, the beer selection varied, and the toppings were outstanding. But if you claim to be a burger place, you have to do your burgers right. If I end up back there, I'll insist on "RED" but I won't go out of my way to wander around the Water Works aimlessly for another hour of my life when Tessaro's and Winghart's are closer and better.
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